Tenerife South Airport Facilities
Wi-Fi
There’s free Wi-Fi at Tenerife South Airport.
To enjoy it, please connect to "AIRPORT FREE WIFI AENA".
Contact: 900 928 053 | serviciowifi@aena.es
Currency exchange
Global Exchange is in charge of currency exchange services at Tenerife South Airport:
Location: Ground Floor (Floor 0), Boarding Area and Arrivals hall.
Contact: 900 855 550 | atencionalcliente@grupoglobalexchange.com
VAT Refund
Global Exchange is in charge of VAT refund at Tenerife South Airport.
Location: Floor 0, Arrivals and Boarding Hall.
To get the receipt with stamp, please get to Guardia Civil station.
Assistance for passengers with reduced mobility
Please request assistance through AENA website although we recommend to request assistance at least 48 hours before departure.
Contact: +34 91 321 10 00
Business Center
Meeting Rooms
AENA Lounge.
Location: Floor 1, Departures.
Contact: +34 922 759 229 | +34 922 759 048
Press Centre
Press Room.
Location: Floor 0, Check-in.
Multifunctional Room
Function Room.
Location: Floor 1, Departures, public zone.
Medical Care
Find medical services at Tenerife South Airport to attend passenger’s health emergencies and first aid requirements.
There are defibrillators along the terminal (9 in total).
Children’s Play Area
Find facilities for children and families at TFS Airport.
Location: Exterior view of the terminal, Floor 1, Departures
Post Office
There is a post office at Tenerife South Airport.
Location: Ground floor, Departures.
Service hours: Monday to Friday, 08:30 am to 02:30 pm.
Religious services
There are a couple of chapels at Tenerife South Airport.
Both are located at Floor 1, Departures, public zone.
Lost & found
To retrieve items lost on an aircraft, please contact your airline.
To retrieve items lost at the airport, please send an email to tfs.objetosperdidos@aena.es
Once confirmed, please get to Lost & Found office.
Location: Floor 0. Departures hall.
Service hours: 04:00 am to 00:00 am.
Contact: +34 922 759 785
Luggage Storage
There are no lockers available at Tenerife South Airport.
Smoking area
Passengers can smoke at Tenerife South Airport’s Lounge.
Other Services
- Pharmacy
- Lost baggage
- Tour operators
- Duty Free
- Cafes and Restaurants
- ATMS
- Shops
Lounges
Sala Montaña Roja: Services: Snacks, Alcoholic drinks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers, Telephones. It is not allowed to smoke.